Communication via Email
  • 28 Aug 2023
  • 1 Minute to read
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Communication via Email

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Article Summary

The email communication channel of the Talenteria Recruitment Chatbot is a powerful feature designed to facilitate seamless and efficient communication with candidates. 

Overview

The email communication channel within the Talenteria Recruitment Chatbot allows candidates to communicate with the chatbot via email. This integrated system simplifies candidate communication and ensures that all interactions with the chatbot are recorded and accessible for future reference.

The chatbot has an internal email address in the system: chatbot@<your_domain>.talenteria.online

Initiating Email Communication with Candidates

Once email communication is set up, you can use the Chatbot to initiate and manage email conversations with candidates. Here's how to get started:

Sending Emails 

The Chatbot can send candidates emails for various purposes, including:

Sending job invitations: Inform candidates about new job openings that match their profiles.

Application updates: Provide candidates with status updates on their applications.

Interview scheduling: Coordinate interview dates and times via email.

Answering questions: When a candidate requests information that is better suited for email, the Chatbot can offer to send an email with details.

Collecting Responses 

When candidates receive emails from the Chatbot, they can respond directly to the emails as they would with any other email correspondence. The Chatbot can process and analyze these responses to provide further assistance or updates.

Tracking Email Conversations:

Talenteria typically provides a centralized system for tracking email conversations between candidates and the Chatbot. This allows recruiters and HR personnel to review and respond to email threads as needed.


Benefits of Chatbot Email Communication

Using the Chatbot to communicate with candidates via email offers several advantages:

Consistency: Ensure that candidates receive consistent and accurate information through automated email responses.

Efficiency: Save time by automating routine email communications, such as application updates and interview scheduling.

Accessibility: Candidates can access their email correspondence with the Chatbot at their convenience, allowing for flexible communication.

Personalization: Tailor email content based on a candidate's profile and application history for a more personalized experience.

Data Collection: Gather valuable data from email interactions to improve your recruitment processes and candidate experiences.


In conclusion, the Talenteria Recruitment Chatbot's email communication feature is a valuable asset for engaging with candidates and providing them with timely and relevant information.