---
title: "Chat bot settings in Talenteria"
slug: "chat-bot-settings"
description: "Learn how to set up and add the chat bot  to your career sites in Talenteria."
updated: 2023-08-28T01:17:31Z
published: 2023-08-28T01:17:31Z
canonical: "help.talenteria.com/chat-bot-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.talenteria.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chat bot settings

In Talenteria, you can add a recruitment chatbot to your career sites to support your candidates and prospects 24/7. Talenteria is integrated with **OpenAI / ChatGPT** to implement full human-style conversation.

You can train the chatbot with information about your company in the format of frequently asked questions. In addition to that, the chatbot will provide potential candidates with a list of your job openings and their details to engage them to apply.

Once you configure and activate the chatbot, it becomes available on all your career sites.

## Set up the chatbot

To set up the chatbot:

1. Go to **Settings** > **Chat Bot Settings**.  
![](https://cdn.document360.io/ae8040b0-f92a-4262-a61d-9d836fcbb559/Images/Documentation/Img790(1).png)
2. In the **Create Question Pattern** window, fill in the fields as described below:
  - **Bot Name** - Specifies the name of the bot that will be displayed in the chatbot window.
  - **Welcome Message** - Specifies the first message that will be displayed once the site visitor opens the chatbot. You can use HTML formatting.
  - **Unknown Answer Message** - Specifies the message that will be displayed if the chatbot cannot answer a candidate question,
3. [Create new](/v1/docs/chat-bot-settings#create-a-new-question-pattern) or [update existing](/v1/docs/chat-bot-settings#update-a-question-pattern) questions.
4. Select the **Active** check box to make the chatbot available on all your published career sites.  
![](https://cdn.document360.io/ae8040b0-f92a-4262-a61d-9d836fcbb559/Images/Documentation/image-1693185183040.png)

## Configuring Frequently Asked Questions and training chatbot.

Configuring Frequently Asked Questions (FAQs) for your Talenteria Recruitment Chatbot is a crucial step in providing candidates with accurate and instant responses to their inquiries. This guide will walk you through the process of setting up and managing FAQs to ensure a seamless and informative chatbot experience for candidates.

To create a new question :

1. In chatbot settings, select **Create a New Question** in the top right corner to add a new question pattern.  
![](https://cdn.document360.io/ae8040b0-f92a-4262-a61d-9d836fcbb559/Images/Documentation/Img792.png)
2. Fill in the fields as follows:
  - **Question Pattern** - Specifies the pattern of a question. It may include words and phrases. If any of the words or phrases has a match in a question, the answer specified in the **Answer** field will be returned.
  - **Answer** - Specifies the answer that will be returned if there is at least one match with the question pattern. You can use the HTML formatting.
3. Select the **Create** button to complete the creation of the question pattern. The created question pattern becomes available immediately if the chat bot is active.
4. Repeat steps 5 to add more question patterns to suit your needs.

## Update a question pattern

To update a question pattern:

1. In chatbot settings, select a question pattern that you want to update.  
![](https://cdn.document360.io/ae8040b0-f92a-4262-a61d-9d836fcbb559/Images/Documentation/Img794.png)
2. In the **Update Question Pattern** window, update the **Question Pattern** and/or **Answer** fields. See the procedure above for information on how to fill in these fields.
3. Select the **Update** button. The updated question pattern takes effect immediately if the chat bot is active.

## Remove a question pattern

To remove a question pattern:

1. In chatbot settings, in the **Remove Pattern** column, select the ![](https://cdn.document360.io/ae8040b0-f92a-4262-a61d-9d836fcbb559/Images/Documentation/Delete_section_element.png) icon next to the question pattern that you want to remove.
2. Select **Yes, delete it!** on the confirmation message that appears.